Support

Email filipinius@gmail.com and you'll reach the person who builds the app. Replies usually come within a day or two.

Common questions

I subscribed but the app still shows locked lessons

Open Profile → Restore purchases. Make sure you're signed in with the same Apple ID used for the purchase. If it still doesn't unlock, email us the date of purchase and we'll sort it out.

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us: open the Settings app, tap your name, then Subscriptions, and select GoPuppy. Cancelling stops the next renewal; access continues until the end of the period you've paid for.

I'm not getting training reminders

Check that notifications are allowed in Settings → Notifications → GoPuppy, and that a training time is set in the app. Focus modes and Scheduled Summary can also delay reminders.

My dog isn't progressing as fast as the plan

That's normal and it's fine to repeat a day. Progress depends on the dog, the environment and how distracting the surroundings are. Repeating a session your dog already does well in an easier room, then trying it somewhere harder, is more effective than pushing ahead.

Can I use GoPuppy for an adult or rescue dog?

Yes. The plan adapts to age and existing skills. Rescue dogs often benefit from starting with settle and crate work before anything else.

Report a bug or request a feature

Email us with your iPhone model and iOS version if you can. Small app, one developer: real bug reports genuinely get fixed.